Shipping & Returns

Shipping

We offer the following shipping options:

USA (FedEx Ground, 7-10 business days)

  • Orders valued $29.99 or less cost $5.00 for shipping
  • Orders between the values $30.00-$54.99 cost $10.00 for shipping
  • Orders valued $55.00 or higher qualify for FREE SHIPPING

Canada (FedEx International Ground, 7-10 business days)

  • Orders valued $39.99 or less cost $5.00 for shipping
  • Orders between the values $40.00-$69.99 cost $10.00 for shipping
  • Orders valued $70.00 or higher qualify for FREE SHIPPING

International (FedEx International Economy, 7-10 business days)*

  • Orders valued $39.99 or less cost $45.00 for shipping
  • Orders between the values $40.00-$149.99 cost $55.00 for shipping
  • Orders between the values $150.00-$399.99 cost $65.00 for shipping
  • Orders valued $400.00 or higher qualify cost $100 for shipping
  • *All international orders may be subject to duty charges to the customer through the carrier prior to receiving the item

Exchange

If you decide there is a better ESPRO product for you, or if you are having problems with your product within the warranty year, we will happily exchange your product.

  • To exchange your product, you must have a proof of purchase
  • Please contact our customer service team at service@espro.com about your exchange before sending your product back to us
  • Return labels are not provided with purchase

Returns


We hope you love your ESPRO products as much as we do. However, if you are not satisfied with your purchase, you may return products purchased from espro.com within thirty (30) days after the date of purchase. Products must be in unused and undamaged condition, in original packaging, and must include proof of purchase. Products purchased from an ESPRO retailer must be returned to the retailer, and the retailer’s return policy applies.

You are responsible for costs associated with shipping the returned product to ESPRO.

If you wish to return your product, please contact ESPRO consumer service at 844-377-7622 or by emailing service@espro.com.